File No. 26CV006404-590
Superior Court of Mecklenburg County, North Carolina
IF AUTOBELL CAR WASH, LLC NOTIFIED YOU THAT YOUR PRIVATE INFORMATION WAS INVOLVED IN AN APRIL 2024
DATA INCIDENT, A PROPOSED CLASS ACTION SETTLEMENT MAY AFFECT YOUR RIGHTS AND ENTITLE YOU TO A BENEFIT.
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A Settlement has been reached with Autobell Car Wash, LLC, (“Autobell” or “Defendant”) in a class action lawsuit. This class action lawsuit concerned the targeted cyberattack on Autobell’s computer systems that occurred between April 1, 2024 and April 7, 2024 (the “Data Incident”). Certain files that contained private information were accessed. These files may have contained personal information such as names and Social Security numbers.
The Court has defined the Settlement Class as: “all natural persons residing in the United States who were provided notice that their personal information was involved in the Data Incident.”
You may claim Credit Monitoring Services, as defined below. Additionally, you may submit a claim for either Documented Unreimbursed Losses and Time Spent or an Alternative Cash Payment.
CREDIT MONITORING SERVICES. All Settlement Class Members are eligible to receive 2 years of Credit Monitoring Services. This includes:
real time monitoring of the Settlement Class Member’s credit file at three bureaus;
dark web scanning with immediate notification of potential misuse;
comprehensive public record monitoring;
medical identity monitoring;
identity theft insurance with no deductible; and
access to fraud resolution agents to help investigate and resolves instances of theft
CASH PAYMENTS. All Settlement Class Members are eligible for a cash payment, subject to the terms below.
Documented Unreimbursed Losses. If you incurred actual, documented out-of-pocket losses due to the Data Incident, you may file a claim for reimbursement. The maximum amount of this reimbursement is $5,000.00.
This benefit covers expenses like:
bank, credit card, and debit card fees;
overdraft, declined payment, and returned check fees;
cost to replace your driver's license, Social Security number, or other types of identification;
long distance phone charges, cell phone charges (if charged by the minute), or data charges (if charged by the amount of data used);
fees for credit reports or credit monitoring; and
losses due to identity theft or fraud
You must submit third-party documentation, such as receipts, to verify the costs you incurred. You may submit “self-prepared” documents to clarify or support other submitted documentation, but self-prepared documents by themselves are not sufficient to file a valid claim.
Time Spent. In addition to your claim for Documented Unreimbursed Losses, you may submit a claim for reimbursement for time you spent dealing with the Data Incident, up to four (4) hours at $25.00 per hour.
To receive reimbursement for Time Spent, you must submit a sworn statement, attested by signature under penalty of perjury, stating how the time was spent, demonstrating that it was related to the Data Incident. Any reimbursement for Time Spent is included in calculating the $5,000.00 maximum payment under Documented Unreimbursed Losses.
If you claim Documented Unreimbursed Losses and/or Time Spent, you may not also claim an Alternative Cash Payment.
Alternative Cash Payment. In lieu of submitting a claim for Documented Unreimbursed Losses and/or Time Spent, Settlement Class Members may choose to instead receive a one-time cash payment of $45.00.
If you wish to make a claim for an Alternative Cash Payment, you may not make a claim for Documented Unreimbursed Losses and Time Spent.
If you have questions about these benefits, you can ask for free help any time by contacting the Settlement Administrator at:
Call toll free: (877) 979-7115
By mail: Autobell Data Incident Settlement, c/o RG/2 Claims Administration LLC, P.O. Box 59479, Philadelphia, PA 19102-9479
If you are a Settlement Class Member, you have the following options:
| YOUR OPTIONS | INSTRUCTIONS | DEADLINE |
| SUBMIT A CLAIM | The only way to receive benefits from this Settlement is by submitting a valid and timely Claim Form. The fastest way to submit your Claim Form is online. If you prefer, you can download the Claim Form from this Settlement Website and mail it to the Settlement Administrator. You may also call or email the Settlement Administrator to receive a paper copy of the Claim Form. |
November 12, 2026 |
| OPT-OUT OF THE SETTLEMENT | You can choose to opt-out of the Settlement and receive no payment. This option allows you to sue, continue to sue, or be part of another lawsuit against the Defendants related to the legal claims resolved by this Settlement. You can hire your own lawyer at your own expense. |
October 13, 2026 |
| OBJECT TO THE SETTLEMENT AND/OR ATTEND A HEARING | If you do not opt-out of the Settlement, you may object to it by writing to the Court about why you don’t like the Settlement. You may also ask the Court for permission to speak about your objection at the Final Approval Hearing. If you object, you may also file a claim for Settlement Class Member Benefits. |
October 13, 2026 |
| DO NOTHING | Unless you opt-out of the Settlement, you are automatically part of the Settlement. If you do nothing, you will not receive benefits from this Settlement and you will give up the right to sue, continue to sue, or be part of another lawsuit against the Defendant related to the legal claims resolved by this Settlement. |
No Deadline |
The Court will hold a hearing in this case on November 9, 2026, at 832 East Fourth St., Charlotte, NC 28202, to consider whether to approve the Settlement. The Court will also consider Class Counsel’s request for attorneys’ fees and costs of up $350,000 and $2,500.00 for each of the two Class Representatives. You may attend the hearing at your own cost, but you do not have to.